We’re aware of a delay in some customers receiving postal communications from us, this is due to an issue with one of our suppliers. We apologise for any inconveniences as we work on a resolution.

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I’m coming to the end of my deal

If your mortgage term is coming to an end, you can explore what options are available.

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My circumstances are changing

If your circumstances have changed then please find out more using the links below.

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I'm experiencing financial difficulties

If you're experiencing financial difficulty there are ways we can support you.

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How does the BOE rate change affect me?

Please visit the Bank of England website for further information.

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I’m coming to the end of my deal
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Shared ownership mortgage options

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Buy to let standard mortgage options

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Residential mortgage options

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Buy to let ex-pat mortgage options

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I’m struggling to pay my mortgage

We know it can be hard to talk about your finances but if you’ve missed a payment - or think you might miss one - we’re here to help you.

We have a fully trained and experienced team who will work with you to understand your circumstances and find a manageable solution.

We can also signpost you to free impartial advice if you need further support.

Your mortgage is a priority debt, so if you’re worried you could miss a payment, then contact us as soon as possible so we can provide early assistance. If you have a representative who supports you with managing your finances, we can put measures in place so that we can talk to them on your behalf.

Contacting us will not impact your credit file and the sooner you tell us about your worries, the sooner we can help you (this may also help to avoid fees).

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I’ve missed one or more mortgage payments

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I’m going to miss a mortgage payment soon

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Further support and advice Contact us
If you have difficulties with your finances and other creditors, you may wish to seek independent financial advice or assistance from other sources. We’ve compiled a list of trusted organisations who have the expertise, skills, knowledge and provide the support you might need.

Download our guide here
We’re here to help and answer any questions you may have. You can call us on 01634 821273 or you can email us at mail@krbs.com. Please note that we can’t disclose account information without verification.

Thank you for your interest in taking out a new mortgage with us. We need to let you know that we are not authorised to provide direct advice on our mortgages. We can only provide help with basic information and general queries.

We only accept new mortgage applications from qualified financial mortgage advisers.

If you need advice, or wish to find out more about our mortgages, please speak to a financial mortgage adviser. If you don’t have one or know of one, you’ll find a list of mortgage advisers in your local area at unbiased.co.uk.

FAQs

We cannot recommend a mortgage adviser for you, however the website unbiased.co.uk provides a list of mortgage advisers in your local area.

Kent Reliance accepts mortgage applications from mortgage advisers only. If you have a mortgage adviser we suggest you speak to them about our range of mortgages. If you do not have a mortgage adviser, you’ll find a list of mortgage advisers in your local area at unbiased.co.uk.

Kent Reliance does not have in-house mortgage advisers, so we would suggest speaking to your own mortgage adviser about our range of mortgages. If you do not have a mortgage adviser, then the website unbiased.co.uk provides a list of mortgage advisers in your local area.

Kent Reliance does not have in-house mortgage advisers, so we would suggest speaking to your own mortgage adviser about our range of mortgages. If you do not have a mortgage adviser, then the website unbiased.co.uk provides a list of mortgage advisers in your local area.

Are you looking for our intermediary site?

If you are a mortgage intermediary looking for information on our mortgages, then please visit our intermediary website. The information contained within this site is for intermediaries only and customers should not use this as a basis for making financial decisions. Please seek financial advice by speaking with a financial adviser.

Our intermediaries website holds all of the relevant information on the mortgages we offer, including:

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Buy to Let Mortgages

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Buy to Let
Further Advances

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Residential Mortgages

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Shared Ownership Mortgages

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If you are an individual with a Kent Reliance mortgage that is near completion, please see our ‘coming to the end of your deal’ page for information on your options.