We’re aware of a delay in some customers receiving postal communications from us, this is due to an issue with one of our suppliers. We apologise for any inconveniences as we work on a resolution.
Kent Reliance Online Services
To ensure that our website, online services and portals continue to operate effectively, we occasionally have to take some areas offline to carry out essential maintenance.
We schedule this maintenance at times that will cause the least possible disruption to our customers, but to help you plan in advance, here’s a schedule of upcoming maintenance dates and times.
Upcoming maintenance times
|
Service/area affected |
Start date and time |
Finish date and time |
|---|---|---|
|
Choices portal |
Thursday 21 November 2024 8pm |
Friday 22 November 2024 12.30am |
Between 11pm and 4am our online services will only be available as a read-only restricted version, whereby you won’t be able to deposit or withdraw funds, but will still be able to log on and view your account. There may be occasions where access is unavailable; however, this is temporary and shouldn’t last longer than five minutes.