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Maintenance Schedule

Occasionally, we need to carry out essential maintenance on our website meaning certain webpages or services are unavailable to access for a set period of time. To help, this page provides a record of when scheduled maintenance will be taking place and what area of the site is affected.

Kent Reliance Online Services Kent Reliance Online Services

To ensure that our website, online services and portals continue to operate effectively, we occasionally have to take some areas offline to carry out essential maintenance. We schedule this maintenance at times that will cause the least possible disruption to our customers, but to help you plan in advance, here’s a schedule of upcoming maintenance dates and times.

  • If you have a 10-digit user ID
  • If you have a username

If you have a username

No scheduled maintenance

If you have a 10-digit user ID

No scheduled maintenance

Choice portal

Tuesday 18 November – Wednesday 19 November

maintenance window detailsUnavailable between: 8pm, Tuesday – 3am, Wednesday

maintenance window detailsPhone support available between: 9am - 5pm