Dear Username,
Your Account number is: 12345678
Please keep this information safe and confidential.
- Click on 'Log in' at the top of the screen
- Select ‘My account starts with numbers e.g. 999’ and click continue
- Enter your Username as shown above
- Enter the password you chose when you opened your account
Dear Username,
Your Account number is: ABC1234567SNA
Please keep this information safe and confidential.
- Click on 'Log in' at the top of the screen
- Select ‘My account starts with letters e.g. ABC’ and click continue
- Enter your User Identification Number as shown above
- Enter the password you chose when you opened your account
We’ve been making improvements to our Online Services, and we now have two different Online Service systems. Rest assured; this doesn’t change the way you currently bank with us. However, to ensure you’re directed to the correct system, please follow the information below, which is based on your account type:
Please ensure you are logging into the correct Online Services system
Contact us by phone
0345 122 1122Opening hours
Monday - Thursday
08:00 - 19:00
Friday
08:00 - 18:00
Saturday
09:00 - 14:00
Sundays and Bank Holidays
Closed
Contact us by email
mail@krbs.comTo keep your details secure, please don’t send us any sensitive information like bank account details, balance information or address changes over email.
Please note: Our Customer Services Team may contact customers outside of our main operating times, to support any ongoing request or application submitted. This number will show as 01634 848944.
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