We’re aware of a delay in some customers receiving postal communications from us, this is due to an issue with one of our suppliers. We apologise for any inconveniences as we work on a resolution.
As part of our commitment to being clear and straightforward in everything we do, this section provides you with important information about our relationship with you, how you can let us know if you’re unhappy with something and how we manage the information you share with us.
How to make a complaint
We’re sorry if you’re not happy with any of our products or services. Please click below to tell us more, and we’ll do everything we can to put it right.