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You can pay money into your account, subject to the terms and conditions of any particular account. In general:

  • You can add to your savings as and when you like, up to a maximum balance of £1,000,000.
  • You can add to your ISA, subject to HM Revenue & Customs (HMRC) limits and the terms and conditions of your account.
  • You cannot add to bonds, but you can open additional bonds (subject to availability).

Branch based accounts

Money can be paid in at a branch or by electronic payment (inc Bacs and CHAPS) or transfer of funds from another UK Bank/Building Society (ISA products only).

To pay money in at a branch, take your passbook and deposit (cash or cheque) into any one of our branches. The transaction will be recorded in your passbook and the balance updated. You can also transfer funds between all of your Kent Reliance accounts.

Cash deposits will begin to earn interest from the day (working or non-working day) we receive them until the day before withdrawal, closure or transfer.

Postal accounts

You can pay money into a postal account by electronic payment, internal transfer between Kent Reliance accounts, or transfer of funds from another UK Bank/Building Society (ISA products only). 

To pay money in by post, send a cheque (but not cash) made payable to one or more account holders to our Customer Services address: Kent Reliance, PO Box 601, Chatham, ME4 9DX.

If you have online access, you can also pay money in by logging on and making a debit card payment or by internal request from another of your Kent Reliance postal/ online accounts. You will not be able to make an online transfer from a branch based account.

Online accounts

Additional deposits can be made by logging on and making an electronic payment or debit card payment, making an internal transfer from another of your Kent Reliance postal/online accounts, or transfer of funds from another UK Bank or Building Society ISA products only. 

You can also make deposits and transfer funds from your existing passbook account into your online account in a branch. All you need to do this is take two forms of ID, your signed passbook and your online account number to your local branch.

Cheques clearance times

 

Branch account Postal accounts
Cheques deposited at a branch on a working day will begin to earn interest the same day. Cheques deposited on a non working day will begin to earn interest the next working day. Cheques received after 12.00pm on a working day or on a non working day will begin to earn interest the next working day. 

You must allow six clear working days for clearance on all cheques paid in before a withdrawal can be made against them.

Unpaid cheques

If you deposit a cheque into your account, which is subsequently returned unpaid by the Bank or Building Society it’s drawn on, we will debit your account with the amount of the cheque. We will write to you and if applicable, request for your passbook to be amended.

On your request, we will return the cheque.

Debit card clearance times

Debit card payments may take up to 3 working days to be available as cleared funds. Deposits made by debit card will begin to earn interest from the working day that we receive them until the day before withdrawal, closure or transfer. 

Bank transfer and standing order

To pay in by bank transfer or standing order (subject to the specific terms and conditions of your account) you will need to quote the following details:

Sort Code
62-24-97 *
Account number

01234567
(Take the numbers from your account number and add a 0 as shown
in the example)
For example ABC1234567KRB would become 01234567

Reference

ABC1234567KRB
(Quote the full account number of the account you are paying into,
including the letters at the beginning and the end as shown in the example)


Please note: the above details cannot be used for CHAPS payments 

CHAPS payments

CHAPS payment will be processed the same working day if they are received by 4pm. To pay in by CHAPS please use the following details:

Sort Code 60-05-09 *
 Account  number 55258085
Reference  

ABC1234567KRB
(Quote the full account number of the account you are paying into,
including the letters at the beginning and the end as shown in the 
example)


Please note: that your bank may charge for sending funds via CHAPS

*Please note that these sort codes are for Kent Reliance, but Natwest is our clearing house.