Can I change my nominated account?
Yes. You must write to us, call our Head Office or notify us of the change by sending us a secure message using our Online Services.
Please note: If you opt to change your nominated bank account it will take one (1) working day to validate your new nominated bank account electronically and for the update to take effect. However, if electronic validation is not possible, we may ask you to send us an original Bank/Building Society account statement no more than three (3) months old showing the account details. Until such time the update takes effect withdrawals made from your account(s) will still be credited to your existing nominated bank account.